Frequently Asked Questions
Where do I find my bracelet size?
Click this link to learn all about Sizing
Do you do custom orders?
I don't have an official page for custom orders as I am early in my business, but if you have an interest in commissioning me for a custom craft, please email me through my contact page. If I am willing, I will send a quote, but I can't make any guarantee that I will accept a custom order!
Do you take requests?
If you have an idea for a design I can make, send me an email or a DM on Instagram. No promises I make it, but I'll hear you out!
Do you make products in a pet-household?
Yes, I live with 2 cats and 2 dogs. All products are steam cleaned before shipping, but if you have any allergy concerns, I recommend you clean any products you receive!
How do I clean my bracelet/pin?
In the future, I plan on including a care sheet with every package and linking a more detailed breakdown in the product listing.
Until then, however, the best way to clean any pin or bracelet is to gently rinse with water and a tiny amount of soap. Massage the soap into the fabric with a washcloth and rinse. Dab (don't rub) excess water with a towel and leave to air dry.
My bracelet broke!
Oh no! First step is to check where it is broken.
Fixing the knot at the end of the braid: re-braid as much of the string as possible and don't let the strings fall through the adjustable band! Tie a small knot at the end of the bracelet, cut the excess string and use fabric glue (ideally, but superglue works in a pinch) at the center of the knot.
Fixing the adjustable band: this involves a more complicated process if you are new to knotting. The best way to demonstrate is to link another person's video: YouTube Video